Welcome back to the Jon Myer Podcast! In this episode, we dive deep into the world of soft skills in tech with returning guest Evgeniy Kharam—Author, Evangelist, Consultant, and Advisor. Evgeniy shares insights from his latest book, Architecting Success, discussing the importance of soft skills such as communication, empathy, and active listening. He also reveals how these skills impact sales, leadership, and everyday interactions. We explore real-world scenarios, tackle the nuances of fear management, and discuss how to thrive in tech through effective soft skills. Don’t miss this enlightening conversation!
👉 Timestamps: 0:00 – Introduction to the Episode
0:32 – What are Soft Skills in Tech?
1:27 – Communication and Empathy: Core Skills Explained
3:40 – Soft Skills Beyond Business: Everyday Life Scenarios
6:09 – The Role of Soft Skills in Sales
9:20 – Understanding Customer Needs and Effective Communication
13:33 – Fear Management: Tips for Overcoming Anxiety in High-Stress Situations
17:42 – Power of the Pause: Replacing Filler Words with Confidence
21:32 – Networking at Conferences: Making the Most of Face-to-Face Interactions
26:45 – How to Start Implementing Soft Skills in Your Company
32:51 – Where to Find More Information & Connect with Evgeniy
33:33 – Closing Remarks
Key Takeaways:
Soft Skills are Essential in Tech: Communication, empathy, and active listening are not just ‘soft’ skills; they are crucial for success in both professional and personal settings.
Power of Effective Communication: Presenting, active listening, and understanding how your audience consumes information are vital skills that can be learned and refined.
Fear Management Techniques: Using breathing exercises like box breathing and channeling fear into excitement can help manage anxiety and improve performance.
Importance of Networking at Conferences: Engaging in face-to-face interactions can lead to meaningful connections and business opportunities that virtual meetings can’t replicate.
Soft Skills for Sales and Leadership: Leaders and salespeople must excel in soft skills to interact effectively with both clients and team members, and adapt to ever-changing scenarios.
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